We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Isle de Nature was born out of the recognition that today, unspoiled nature is a luxury. Tropical climate change catastrophes (like hurricane Maria in 2017) have ravaged our most fragile islands of nature, putting them at risk. And the bee population which we all depend on for survival has been decimated.
We believe there’s a better way. That nature and luxury can live harmoniously. That scent shouldn’t be toxic. That when humans take from nature, they should replenish. And that we can not only support the bees, but rebuild.
Our candles are made to be as sustainable and non-toxic as possible. They are a blend of beeswax and soy, made to burn cleaner and smell amazing — a scent that will transport you back to nature island. Our signature fragrance is from Dominica, called Pagua Bay, is inspired by the bay leaves that are indigenous to the island. The intoxicating scent of this remote island oasis comes to life in our candles, room spray and scent coin, while supporting the honeybees that make it all possible.
This is the spirit captured in the balanced perfection of Isle de Nature’s home fragrance line.
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